Privacy Notice

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Purpose of This Privacy Notice

This Privacy Notice explains how MP Landscape & Garden Design collects, stores and uses personal information. It applies to all enquiries, consultations, commissioned design work and use of the website.

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Data Controller

MP Landscape & Garden Design operates as the data controller for all personal information provided by clients and website users.

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Information Collected

Personal information may be collected when a client:

• submits an enquiry

• requests a consultation

• commissions design services

• provides project details

• communicates by email or phone

Information collected may include:

• name

• email address

• phone number

• project address

• details about the garden or outdoor kitchen

• any information voluntarily provided during discussions

No financial information is collected through the website.

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How Your Information Is Used

Personal information is used solely for:

• responding to enquiries

• arranging consultations

• preparing design proposals

• delivering commissioned design work

• communicating during the project

• maintaining accurate project records

Information is not used for marketing unless the client explicitly requests updates.

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Lawful Basis for Processing

Personal information is processed under the following lawful bases:

• Contract – to provide design services requested by the client

• Legitimate Interest – to respond to enquiries and maintain project communication

• Consent – where optional information is provided voluntarily

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Data Storage

Information is stored securely in digital form. Project files, drawings and communication records are retained as part of professional documentation.

Data is not shared with third parties except where required to deliver design services (for example, sharing design drawings with contractors at the client’s request).

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Data Sharing

Personal information is not sold, rented or distributed. Information may be shared only when:

• the client requests that drawings or documents be passed to a contractor

• legal obligations require disclosure

• professional indemnity or insurance processes require documentation

Contractors are independent third parties and are responsible for their own data protection compliance.

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Website Data & Cookies

The website may use basic cookies for functionality, analytics or performance. These cookies do not collect sensitive personal information.

External links (such as suppliers or contractors) operate under their own privacy policies.

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Your Rights Under UK GDPR

Clients have the right to:

• access their personal information

• request corrections

• request deletion where appropriate

• restrict processing

• object to processing

• request a copy of their data

Requests can be made using the contact details on the website.

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Data Retention

Personal information is retained only for as long as necessary to:

• respond to enquiries

• complete design work

• maintain accurate project records

• meet legal or insurance requirements

Design documentation may be retained for professional reference.

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Security Measures

Reasonable technical and organisational measures are used to protect personal information from loss, misuse or unauthorised access.

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Children’s Privacy

MP Landscape & Garden Design does not knowingly collect personal information from individuals under 16.

Changes to This Privacy Notice

This Privacy Notice may be updated periodically. Continued use of the website indicates acceptance of the latest version.

Contact

For questions or requests relating to personal information, please use the contact details provided on the website.